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Getting Started

You Received Your CircleDNA Kit. Here’s What to Do Next

Congratulations, your CircleDNA journey is ready to begin. Here are the steps to follow:. Start by downloading the Circle App from the Apple App Store or Google Play. Once you’ve created your account, follow the steps to activate your kit before coll

What’s Inside the CircleDNA Kit?

The CircleDNA Premium Kit includes everything you need to collect your DNA sample quickly and comfortably at home. Inside the box, you’ll find:. Cheek SwabA soft, sterile swab designed to gently collect cells from the inside of your cheek, making the

How to Activate Your CircleDNA Kit

Activating your kit is a crucial step—it ensures your DNA sample is correctly linked to your account, allowing our lab to process it and deliver your personalized results. Please note: Your sample cannot be processed unless your kit is activated. By

How to Collect Your CircleDNA Sample

Collecting your sample is quick, gentle, and non-invasive. Just follow these simple steps to ensure a smooth process and accurate results. To avoid contamination and get the most accurate sample, please:. Do not eat, drink, smoke, chew gum, or brush

Are There Requirements For Taking A CircleDNA Test?

CircleDNA is designed to be simple and accessible. There are no strict eligibility criteria or special preparations needed. Age: There is no minimum age. Children can take the test with parental guidance. Health: You do not need to have a medical con

Can I Use One CircleDNA Account for My Family?

Yes! With the CircleDNA app, you can conveniently manage multiple DNA kits and profiles under a single account—perfect for families or anyone helping loved ones on their wellness journey. You can use the same login credentials to:. Activate and manag

Entered the Wrong Information During Registration?

No worries, mistakes happen and we can help you fix them. If you entered incorrect details during your CircleDNA kit registration or activation, such as your name, date of birth, gender, or contact information, please email us at [email protected].

Kit Expiration

Each CircleDNA kit includes an expiry date printed on the test tube, so please be sure to collect and return your sample before this date.For example, if your kit’s barcode starts with 2605-0000-0000-00, it will expire in May 2026. Your test tube con

What If I’m Sick, on Medication, Pregnant, or on My Period?

Yes, you can still use your CircleDNA test kit under most common health conditions. The test collects DNA from cheek cells and saliva, and your DNA remains consistent regardless of any temporary health conditions elsewhere in the body. You can procee

Can I DNA Test Myself?

Yes, you can. CircleDNA kits are designed for at-home, self-collection, so you can easily test yourself without visiting a clinic. Here is how it works:. Order your kit – It typically arrives in 7 to 14 business days. Collect your sample – Use the sw