Entered the Wrong Information During Registration?Updated a month ago

No worries, mistakes happen and we can help you fix them. If you entered incorrect details during your CircleDNA kit registration or activation, such as your name, date of birth, gender, or contact information, please email us at [email protected].

Include the following in your message:

• Your full name

• Your 14-digit barcode

• The email address used for your CircleDNA account

• A clear explanation of what needs to be corrected, such as a typo in your name or the wrong date of birth
  
  

Our team will review your request and update your details as quickly as possible.

Important reminders:

• Accurate information ensures your DNA results and reports are matched to you correctly.

• Please do not re-register your kit or create a duplicate account. Contacting support is the best way to fix it.