How to Place An OrderUpdated 2 months ago

You can purchase a CircleDNA test kit through the following channels:

1. Official Website

• Available at CircleDNA.com (owned and managed by Prenetics)

• Complimentary delivery and return shipping included

2. Selected Authorized Retailers & Resellers

• Available in selected countries and regions

• Additional fees or taxes may apply, depending on the retailer

• Be sure to check the retailer’s purchase and return policies

Common Questions

Can I buy the test at your office?
We currently do not sell kits in person. All purchases must be made through our website or authorized partners.

Can I purchase multiple test kits?
Yes! You can order multiple kits in one transaction, which is ideal for families or small groups.

Can I buy a kit for someone else?
Absolutely. CircleDNA kits make great and thoughtful gifts or can be purchased for family members. Each person should register and activate their own kit to receive personalized results. You also have the option to share an account with loved ones, if preferred.

Important Information

• Each person must use their own individual kit for testing.

• Kits are intended for use and return within the country where they were originally purchased and/or shipped.

• CircleDNA only guarantees service and support for kits bought through our official website or authorized retailers.

• Reselling of kits is strictly prohibited. Kits bought through unauthorized channels may not work and could be deactivated to protect your privacy and avoid misuse.

If you’re unsure whether a retailer is authorized, feel free to contact us at [email protected]—we’re happy to help!