Can’t Find Your Order in Your Account?Updated 2 months ago

If your order isn’t showing in your Order History, it’s likely because you didn’t create a CircleDNA account before placing your order. Orders made without an account aren’t linked to a profile and won’t appear in your account dashboard.

To track your order, simply refer to your:

• Confirmation email (sent after purchase)

• Tracking email with delivery updates

Need help? Our support team is happy to assist—just reach out to us at [email protected].